What is meant by Motivation?

Why is it important?

  • Understand that no outside force can motivate you, because motivation comes from within. You can be inspired by deeds and words yet you must take the action.
  • Have something to strive for: if it’s worth doing, then do it!

Read more

Better Customer Service

Customer Service has almost become a contradiction in terms! Have you noticed indifference in transactions when shopping? Just a few thoughts for you to observe and possibly consider, either as a customer or a recipient.

  • Know who is doing whom the favour: without the favour of the customer there is no business!
  • Getting the customer ‘in’ makes the ‘difference’. The main reason for losing a customer is indifference.

Read more

Fundamentals of Comunication

Do you wonder why it is that communication between people seems to be deteriorating?

Verbal communication used to be more common than is the current case and a few reminders have come to my mind which I’d like to share.

In the first place:
Read more

Tips for Setting Achievable Goals.

Goal setting is talked about and yet there are steps that are necessary in order to achieve the desired result. Here’s a few tips:

  • Clearly state what you want and then write it down.
  • Believe with a passion that you can achieve it

Read more

10 Tips for Personal Change

  1. Start immediately by becoming a, ‘do it now’ person.
  2. Change is a gradual process – take one step at a time.
  3. Let family and friends know what is happening – enlist their help.
  4. Tackle the challenge of improving self-confidence and self-awareness.
  5. Begin with simple changes; new hairstyle, different make-up: condition self.
  6. Becoming different takes time, persistence and courage – stick at it!
  7. Model yourself on people you would like to emulate: adopt the good points.
  8. Ask yourself what you want to change and address that area.
  9. Imagine the big picture and plan the bite size pieces.
  10. Celebrate all the successes on the way to your goal.

John Mulveywww.creativepresentations.com.au

Why You Need To Be More Assertive. Read this article! Right now!

This requires stating what you want without offence or threat, in an authoritative manner, and at the same time respecting the rights of others. It involves walking the path of honesty, Read more