Do you know what you want?

The first step on your journey is to have a DREAM. Forget the conditioning on your journey so far that has denied you what it is that you truly want to have, to do or to be. State what it is and then picture it in your mind’s eye. How does it feel, sound, look, smell or even taste?
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Have you noticed that the world as we know it is changing? How can we keep up with the shift? A few points to consider to do with attitude.

Everything starts with a thought and those thoughts determine your attitude. You can decide whether to voice those thoughts or not, and those decisions can have powerful results.
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Avoid the Traps of Public Speaking

Public speaking is apparently the number one human fear followed down the list by death! According to Seinfeld, you’d be better off in the box than reading the eulogy if at a funeral!
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Why the Attitude?

Have you noticed that the world as we know it is changing? How can we keep up with the shift? A few points to consider to do with attitude.
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Is Anyone Listening?

Do you wonder if anyone is listening these days; that is to each other?

  • Using your ears twice as much as your mouth will raise your awareness and enable you to become a much better conversationalist.
  • Passive listeners hear the words yet miss the point.

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What is meant by Motivation?

Why is it important?

  • Understand that no outside force can motivate you, because motivation comes from within. You can be inspired by deeds and words yet you must take the action.
  • Have something to strive for: if it’s worth doing, then do it!

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Better Customer Service

Customer Service has almost become a contradiction in terms! Have you noticed indifference in transactions when shopping? Just a few thoughts for you to observe and possibly consider, either as a customer or a recipient.

  • Know who is doing whom the favour: without the favour of the customer there is no business!
  • Getting the customer ‘in’ makes the ‘difference’. The main reason for losing a customer is indifference.

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Fundamentals of Comunication

Do you wonder why it is that communication between people seems to be deteriorating?

Verbal communication used to be more common than is the current case and a few reminders have come to my mind which I’d like to share.

In the first place:
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Tips for Setting Achievable Goals.

Goal setting is talked about and yet there are steps that are necessary in order to achieve the desired result. Here’s a few tips:

  • Clearly state what you want and then write it down.
  • Believe with a passion that you can achieve it

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10 Tips for Personal Change

  1. Start immediately by becoming a, ‘do it now’ person.
  2. Change is a gradual process – take one step at a time.
  3. Let family and friends know what is happening – enlist their help.
  4. Tackle the challenge of improving self-confidence and self-awareness.
  5. Begin with simple changes; new hairstyle, different make-up: condition self.
  6. Becoming different takes time, persistence and courage – stick at it!
  7. Model yourself on people you would like to emulate: adopt the good points.
  8. Ask yourself what you want to change and address that area.
  9. Imagine the big picture and plan the bite size pieces.
  10. Celebrate all the successes on the way to your goal.